Privacy Policy

Who We Are

This website is operated as Zolve Academy, a brand of Zeroradius Private Limited, from No. 1288, 2nd Floor, Mammens Complex, Market Road, Aluva - 683101, Kerala, India. You can contact us at info@zolveacademy.com.

This Privacy Policy explains what information we collect through this website, how we use it, and what choices you may have in relation to your information.

Information We Collect

We collect information you voluntarily submit through the contact form on this website. That information may include:

• Your name
• Your email address
• Your phone number
• The course or enquiry category you select
• Your message and any other details you choose to provide

We may also receive limited technical information automatically when you use the website, such as IP address, browser type, device information, referring pages, and basic usage events through hosting logs and analytics or tag-managed measurement tools.

How We Use Your Information

We use collected information to:

• Respond to enquiries and support requests
• Provide information about courses, workshops, or services you ask about
• Manage admissions, follow-ups, or student communication
• Improve website performance, usability, and content relevance
• Maintain site security and prevent misuse

How Enquiry Data Is Processed

When you submit the website contact form, your message is sent to us by email using Resend, a third-party email delivery provider, and delivered to the email inbox we designate for enquiry handling. The submitted data is used only to review and respond to your enquiry and for related academy communication.

Analytics, Tags, and Cookies

This website uses Google Analytics and Google Tag Manager to measure usage and manage website tags. Depending on the tags active on the site at a given time, analytics or measurement providers may collect technical and usage information such as page views, approximate location derived from IP address, browser details, and on-site interactions.

Cookies or similar technologies may be used by those tools for measurement, performance, or reporting purposes. If you disable cookies in your browser, some measurement functions may be limited.

Third-Party Services

We may rely on third-party service providers to operate this website and process limited data on our behalf, including:

• Resend for contact-form email delivery
• Hosting and infrastructure providers that may retain server logs for reliability and security
• Google Analytics, Google Tag Manager, and related measurement providers for analytics or reporting tags configured on the site

These third parties process data under their own terms and privacy policies where applicable.

Legal Basis for Processing

Where applicable, we process personal data on one or more of the following bases:

• Consent when you voluntarily submit an enquiry or request communication from us
• Legitimate interests in operating, securing, and improving the website and responding to relevant enquiries
• Contractual necessity where processing is required to provide a course, service, or support you requested

Data Retention

We retain enquiry and contact information only for as long as it is reasonably necessary for communication, record-keeping, admissions, service delivery, compliance, or dispute resolution. Retention periods may vary depending on the nature of the enquiry or any resulting student or commercial relationship.

Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate the website or process enquiries, or where disclosure is required by law, regulation, legal process, or to protect our rights and security.

Data Security

We take reasonable steps to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of personal information we hold about you, or to object to certain processing activities.

To make a privacy-related request, contact us at info@zolveacademy.com.

Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children through the website. If you believe a child has submitted personal data, please contact us so we can review and remove it where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date. Continued use of the website after an update means you accept the revised policy.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Zolve Academy
Zeroradius Private Limited
No. 1288, 2nd Floor, Mammens Complex
Market Road, Aluva - 683101, Kerala, India
info@zolveacademy.com
+91 94967 70850